Return Policy

You have the right to cancel your order within 14 days of receiving it, without providing any reason. After canceling your purchase, you have an additional 14 days to return the product. You will receive a full refund, including the original shipping costs.

The return shipping costs from your home to our store are at your own expense. This cost is approximately €7.25 per package, but for exact pricing, please check the carrier’s website.

If you choose to exercise your right of withdrawal, the product must be returned with all included accessories and—if reasonably possible—in its original condition and packaging.

To make use of this right, please contact us at support@lovaluxury-australia.com. We will process your refund within 14 days of receiving your return, provided that the product has been returned in good condition.